Warranties

The Hassle Free Promise: No product registration is required for any of our warranties. When you purchase Securitron, coverage is automatic. 

MagnaCare® Warranty 

  • Duration: Lifetime 
  • Conditions: Any reason, including but not limited to installation error, vandalism or act of God
  • Replacement: Replacement product shipped at Securitron’s expense via next day air freight if necessary
  • Products Covered: Most Securitron Products manufactured and branded since 1999

SECURITRON warrants that it will replace at customer’s request, at any time for any reason, products manufactured and branded by SECURITRON since January 1, 1999. SECURITRON will use its best efforts to ship a replacement product by next day air freight at no cost to the customer within 24 hours of SECURITRON’s receipt of the product from customer. If the customer has an account with SECURITRON or a valid credit card, the customer may order an advance replacement product, whereby SECURITRON will charge the customer’s account for the price of the product plus next day air freight, and will credit back to the customer the full amount of the charge, including outbound freight, upon SECURITRON’s receipt of the original product from the customer. SECURITRON’s sole and exclusive liability, and customer’s sole remedy, is limited to the replacement of the SECURITRON product when delivered to SECURITRON’s facility (freight and insurance charges prepaid by customer). The replacement, at SECURITRON’s sole option, may be the identical item or a newer unit which serves as a functional replacement. In the event that the product type has become obsolete in SECURITRON’s product line, this MAGNACARE warranty will not apply. This MAGNACARE warranty also does not apply to custom, built to order, or non-catalog items, items made by others (such as batteries), returns for payment, distributor stock reductions, returns seeking replacement with anything other than the identical product, or products installed outside of the United States or Canada. This MAGNACARE warranty also does not apply to removal or installation costs. SECURITRON will not be liable to the purchaser, the customer or anyone else for incidental or consequential damages arising from any defect in, or malfunction of, its products. SECURITRON does not assume any responsibility for damage or injury to person or property due to improper care, storage, handling, abuse, misuse, or an act of God. EXCEPT AS STATED ABOVE, SECURITRON MAKES NO WARRANTIES, EITHER EXPRESS OR IMPLIED, AS TO ANY MATTER WHATSOEVER, INCLUDING WITHOUT LIMITATION THE CONDITION OF ITS PRODUCTS, THEIR MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE.

Download the MagnaCare Warranty >>

Back to Top >> 

SecuriCare Warranty

  • Duration: Three Years 
  • Conditions: Any reason, including but not limited to installation error, vandalism or act of God
  • Replacement: Replacement product shipped at Securitron’s expense
  • Products Covered: Select products, including those with Aperio® technology and solar components.

SECURITRON warrants that it will repair or replace at customer’s request, at any time for any reason, products manufactured and branded by SECURITRON and warrantied by SECURICARE since June 1, 2009, for a period of three (3) years from the original purchase date. SECURITRON will use its best efforts to ship a replacement product by next day air freight at no cost to the customer within 24 hours of SECURITRON’s receipt of the product from customer. If the customer has an account with SECURITRON or a valid credit card, the customer may order an advance replacement product, whereby SECURITRON will charge the customer’s account for the price of the product plus next day air freight, and will credit back to the customer the full amount of the charge, including outbound freight, upon SECURITRON’s receipt of the original product from the customer. SECURITRON’s sole and exclusive liability, and customer’s sole remedy, is limited to the replacement of the SECURITRON product when delivered to SECURITRON’s facility (freight and insurance charges prepaid by customer). The replacement, at SECURITRON’s sole option, may be the identical item or a newer unit which serves as a functional replacement. In the event that the product type has become obsolete in SECURITRON’s product line, this SECURICARE warranty will not apply. This SECURICARE warranty also does not apply to custom, built to order, or non-catalog items, items made by others (such as batteries), returns for payment, distributor stock reductions, returns seeking replacement with anything other than the identical product, or products installed outside of the United States or Canada. This SECURICARE warranty also does not apply to removal or installation costs. SECURITRON will not be liable to the purchaser, the customer or anyone else for incidental or consequential damages arising from any defect in, or malfunction of, its products. SECURITRON does not assume any responsibility for damage or injury to person or property due to improper care, storage, handling, abuse, misuse, or an act of God. EXCEPT AS STATED ABOVE, SECURITRON MAKES NO WARRANTIES, EITHER EXPRESS OR IMPLIED, AS TO ANY MATTER WHATSOEVER, INCLUDING WITHOUT LIMITATION THE CONDITION OF ITS PRODUCTS, THEIR MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE.

Download the SecuriCare Warranty >>

Back to Top >>

VistaCare® Warranty

  • Duration: One Year 
  • Conditions: Any reason, including but not limited to installation error, vandalism or act of God
  • Replacement: Replacement product shipped at Securitron’s expense
  • Products Covered: Any productbranded VISTA®

SECURITRON warrants that it will replace at customer’s request, for one (1) year from the date of invoice, for any reason, products branded VISTA by Securitron. SECURITRON will use its best efforts to ship a replacement product by next day air freight at no cost to the customer within 24 hours of SECURITRON’s receipt of the product from customer. If the customer has an account with SECURITRON or a valid credit card, the customer may order an advance replacement product, whereby SECURITRON will charge the customer’s account for the price of the product plus next day air freight, and will credit back to the customer the full amount of the charge, including outbound freight, upon SECURITRON’s receipt of the original product from the customer. SECURITRON’s sole and exclusive liability, and customer’s sole remedy, is limited to the replacement of the VISTA product when delivered to SECURITRON’s facility (freight and insurance charges prepaid by customer). The replacement, at SECURITRON’s sole option, may be the identical item or a newer unit which serves as a functional replacement. In the event that the product type has become obsolete in SECURITRON’s product line, this VISTA warranty will not apply. This VISTA warranty also does not apply to custom, built to order, or non-catalog items, items made by others (such as batteries), returns for payment, distributor stock reductions, returns seeking replacement with anything other than the identical product, or products installed outside of the United States or Canada. This VISTA warranty also does not apply to removal or installation costs. SECURITRON will not be liable to the purchaser, the customer or anyone else for incidental or consequential damages arising from any defect in, or malfunction of, its products. SECURITRON does not assume any responsibility for damage or injury to person or property due to improper care, storage, handling, abuse, misuse, or an act of God. EXCEPT AS STATED ABOVE, SECURITRON MAKES NO WARRANTIES, EITHER EXPRESS OR IMPLIED, AS TO ANY MATTER WHATSOEVER, INCLUDING WITHOUT LIMITATION THE CONDITION OF ITS PRODUCTS, THEIR MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE.

Download the VistaCare Warranty >>

Back to Top >>