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VistaCare® Warranty

The Industry's Best Warranty

One year hassle-free - "NO FAULT"


SECURITRON® MAGNALOCK CORPORATION warrants that it will replace at customer's request, for one (1) year from the date of invoice, for any reason, products branded VISTA® by Securitron. SECURITRON will use its best efforts to ship a replacement product by next day air freight at no cost to the customer within 24 hours of SECURITRON's receipt of the product from customer. If the customer has an account with SECURITRON or a valid credit card, the customer may order an advance replacement product, whereby SECURITRON will charge the customer's account for the price of the product plus next day air freight, and will credit back to the customer in full amount the charge, including outbound freight, upon SECURITRON's receipt of the original product from the customer. SECURITRON's sole and exclusive liability, and customer's sole remedy, is limited to the replacement of the VISTA product when delivered to SECURITRON's facility (freight and insurance charges prepaid by customer). The replacement, at SECURITRON's sole option, may be the identical item or a newer unit which serves as a functional replacement. In the event that the product type has become obsolete in SECURITRON's product line, this VISTA warranty will not apply. This VISTA warranty also does not apply to custom, built to order, or non-catalog items, items made by others (such as batteries), returns for payment, distributor stock reductions, return seeking replacement with anything other than the identical product, or products installed outside of the United States or Canada. The VISTA warranty also does not apply to removal or installation costs. SECURITRON will not be liable to the purchaser, the customer or anyone else for incidental or consequential damages arising from any defect in, or malfunction of, its products. SECURITRON does not assume any responsibility for damage or injury to person or property due to improper care, storage, handling, abuse, misuse, or an act of God. EXCEPT AS STATED ABOVE, SECURITRON MAKES NO WARRANTIES, EITHER EXPRESS OR IMPLIED, AS TO ANY MATTER WHATSOEVER, INCLUDING WITHOUT LIMITATION THE CONDITION OF ITS PRODUCTS, THEIR MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE.