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FAQs and Troubleshooting
Electromagnetic Locks
Electromagnetic Locks
What do I do if there is no magnetic attraction between magnet and strike plate?
What do I do if the lock is not holding properly? (I can pull or tug it open.)
Why doesn't the magnetic lock release?
Why does magnetic lock rust?
How do I keep apparent electronic noise from interfering with the access control system?
I have a door that has a closer and other apparatus at the top of the door. As a result there is not enough room to mount the Magnalock. Can I mount the lock on the jam rather than the header?
Are your Magnalocks available in any other finish?
I am having difficulty figuring our which lock is best for my various applications. Is there a "rule of thumb" that I should use?
What is BondStat?
What is the difference between the SC and B options?
What should I do if the Maglock is not releasing?
What should I do if the Maglock has residual voltage when releasing?
What should I do if the Maglock has no holding force?
Can a maglock be installed onto a gate?
Does the M62F include a Z bracket?
Is the M680E a replacement for the M680 series lock?
Is the M380E a replacement for the M380 series?
Does the DEM680E come in different finishes?
Does the DEM680E include an alarm?
Does the DEM680E include a reset switch?
I have a set of double doors. I want to lock both doors with the Magnalock product. Do I need two separate locks (one for each door)?
Which Maglock is recommended for a double door?
What is the difference between iMXDa and iEXDa?
What is the part number for the Delayed Egress sign?
What should I do if the iMXDa green LED doesn't light up?
What should I do if the iMXDa goes immediately into alarm when resetting?
What should I do if the iMXDa automatic reset is not working?
Can the iMXDa be installed on in-swinging doors?
How can I keep the iMXDa from going into alarm if the door is propped?
How to disable alarm from iMXDa?
Can the iMXDa be installed on a glass door?
What is the current draw of iMXDA series?
Is the iMXDA outdoor rated?
Are replacement keys available for the iMXDa/iEXDa?
What should I do if the iMXDa external reset is not working?
Is a replacement strike plate available for the iMXDa?
What is the iMXDa disable delayed egress function?
What is the iMXDa actuator part number?
Does the iMXDa include an audible alarm?
Does the iMXDa include a key reset?
Is a replacement strike plate available for the M32?
Is there a replacement hardware pack available for the M32?
What is the current draw of the M32 series?
What is the difference between M32 and M32-SS?
Is there a replacement strike plate available for the M32D?
Is there a replacement for the M32SC/M32C?
Why is the Senstat output not reporting secure?
I have a high security application. It is important that for us to confirm that the lock is actually locked. Just knowing that the door is closed is not sufficient. Do you have anyway for us to confirm a locked condition on the Magnalocks?
What is the difference between M32/M62/M82B?
Which Maglock can be used for an inswing door?
Are the M32/M62/M82B dual voltage?
Are the M32/M62/M82B compatible with AC voltage?
Can the M32/M62/M82B be installed on sliding doors?
Is there a replacement sex bolt available for the M32/M62/M82B?
What should I do if M32/M62/M82B series has a low holding force?
What is the current draw of the M38 series?
What versions of the M38 are still available?
What is the difference between M32 and M38?
Can the M38/M68 be installed on in-swinging doors?
What does it mean if the M380BD/M380BDX/M380BDCX is flashing amber three times?
What is the current draw of M380 series?
Are the M380BD/M380BDX/M380BDCX compatible with AC voltage?
What should I do if the M380BD/M380BDX/M380BDCX is not locking?
What should I do if the M380BDX/M380BDCX PIR is not working?
Why am I not getting any LEDs on the M380 series?
Can the M380E series be installed onto full glass doors?
What is the difference between the M380 and M680 series?
Is there a stop filler plate/drop down plate for the M380 series?
Is there a stop filler plate/drop down plate for the M680 series?
Can the M380/M680E series be installed on in-swinging doors?
Are the M380/M680E series outdoor rated?
Is a replacement strike plate available for the M62?
What is the current draw of the M62 series?
Is there a replacement strike plate available for the M62D
Is there a replacement for the M62SC?
Is there a replacement hardware pack available for the M62/M82B?
What is the current draw of the M68 series?
What versions of the M68 are still available?
What is the difference between M62 and M68?
What should I do if the M680E/M680EBD/M680EBDX is not locking?
What should I do if the M680EBDX PIR is not working?
What is the difference between the M680E and M680 series?
Are the M680E/M680EBD/M680EBDX compatible with AC voltage?
What is the current draw of M680E series?
Is the Securitron M680BD/M680BDX/M680BDCX/M680BDC2X series still available?
Can the M680E series be installed onto full glass doors?
Which Maglock is recommended for all-glass doors?
Is a replacement strike plate available for the M82B?
What is the current draw of the M82B series?
Is there a replacement strike plate available for the M82BD?
Is there a replacement for the M82SC?
Is the Securitron SMWB still available?
Is the MCL-24 dual voltage?
What is the current draw of MCL-24?
Is the Securitron SPS-10CE-SCP still available?
Why doesn't the magnetic lock engage even though magnetic attraction is present?
Which Maglock is recommendedn for sliding doors?
Which Maglock is recommended for a bi-swinging door?
Can the SAM series be installed onto a glass door?
What is the current draw of SAM series?
What is the difference between SAM and SAM2-24?
What should I do if the SAM series does not hold even though magnetic attraction is present?
Is the Securitron SPS-10F/SPS-10FEWP still available?
What is the difference between SAM/SAM2-24 and M24R?
Is the VM300 still available?
Is the VM600 still available?
Is the VM1200 series still available?
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